VirMach
VirMach
About
- Username
- VirMach
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Comments
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(Quote) Ryzen nodes are exactly the same, so higher end consumer. They also go under VirMach brand and SolusVM1. Epyc and Intel Gold (if any) will have Enterprise NVMe SSD. So both for bare metal and VPS nodes. E5's will likely be SAS SSD. Bare m…
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I was too tired to post an update last time, I basically had to remove and re-rack everything and reconfigure the router as a result since I forgot to finish setting up the sync configuration before powering it down. One good thing that came from th…
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(Quote) It's on the list. Cloudflare's captcha was causing more problems and also pretty ineffective. It was also firing off on other pages and pretty annoying with no good workaround, plus sometimes you'd get stuck in an endless loop of like 8 capt…
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OKC Update Lumen set incorrect BGP configuration and did not follow our initial BGP request, we contacted them Monday and they have not yet corrected it. What this means is we don't have any functioning IP blocks. Cogent is still not set up. IX is …
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(Quote) What I remember about this is it has to do with something you’re doing on PayPal’s side like clicking pay twice or back and we’ve never been able to reproduce it if we’re not reloading pages and clicking buttons like crazy throughout the ent…
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Networking is up in OKC, slight issue with one of the router modules but I bought a few backups, just had to drive them back and forth. I have an early flight tomorrow to Miami so I'll either make one more trip tonight to get a few servers up, or I'…
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Okay good news, I got in and was able to grab our packages. Some bad news I’ll get into later if I can’t think of a quick solution but for now wish me luck, I’m about to try to get the 5U router at the very top of this 48U cabinet. (Edit) (Image)…
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OKC Update I don't know if I let you guys know, but my car was having some issues that just got resolved (hopefully permanently-ish) as of about 10 minutes ago. Going to head to the DC in about 30 minutes to an hour. It's the weekend and the staff …
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(Quote) The buzzer for 308 still goes to my phone for some reason. Any time you want to put in an emergency ticket you know what to do.
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Every time I come back here I have to clear out a preloaded essay I was writing. Okay, so an update on Oklahoma: ready tomorrow (for us.) A few other things pushing into eachother but I'm pretty determined to at least plant the router there as soon…
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(Quote) Depends. As for routing to Dallas first, I assume you mean if it has to get to the west coast. I know of a transit provider that has a 60G direct route to San Jose, it's just way too expensive. If we expand the location out, or other provid…
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(Quote) Lumen connected. Cabinet will be fully set up mid-week with the router, switch, and a few servers. So we're still on schedule, only thing that changed is Cogent is delayed and Lumen is early.
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(Quote) I can confirm. I haven't had time to figure it out, I know some people talked about it earlier and I had a ticket about it with useful information from several months ago that I have to review as I think people already figured it out. If an…
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A little more clarification on how it would work for the "VirMach" portion of OKC. It'd be exactly the same. We'd used leased IPv4, likely with however frequent renumberings that occur and any limitations. Same control panel, plans, and s…
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(Quote) Oregon, Utah, and Colorado were all being considered. However, the location we'll be launching is Oklahoma City. OKC Launch We're going to be doing this location a little bit differently. I wanted to confirm with you guys that this finally…
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First batch of migrations are about to happen for Chicago. A few were done yesterday, this will be the bulk. I'll likely keep doing them in 24 hour batches for the first few days as it was taking too long finding suitable servers per ticket. Also, f…
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Okay guys instead of confirming with everyone again whether or not they intend on migrating or not per ticket (after it returned online) since not everyone is going to want one or the other, I'm about to send out email communication. And I'm going t…
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(Quote) The service network is back up, we can just move the existing data from the server directly. No longer loaded from backups, we'll just straight up migrate it normally. I don't actually know about your service specifically our monitors are j…
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Strategy change, we're going to focus on making sure backups run immediately so we have fresh copies. (I'll still migrate people who requested afterward.)
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(Quote) That's because the servers are back online. Yes I'm confused too.
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Okay so I'm going to select other buttons other than "Network Status" and hit continue, I also approved VNC screenshots, and this is on a service that's offline. It does look like the code update I put on here is also working as intended,…
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(Quote) We probably need a better name for them than buttons or departments. I'm going to do a quick check logged in as a customer just to communicate what I'm specifically verifying right now. * Service page takes a while to load, but does load an…
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(Quote) Everything was already assessed and this was the best way to do it. We can go over it later in a long post if anyone wants, just not now. (Quote) I've been meaning to post about this, if I can just have 3 hours of breathing room this week …
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QN said to move by end of April. I'm not going to pretend like I wasn't expecting this as a possibility, that's why we already had weekly backups off-site, but it would have been nice if we at least made it to the end of March. Most backups look li…
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(Quote) Don't be afraid to make a ticket. We usually say to please not make one but this time around I went out of my way to insist on tickets being made and it was with good reason -- this was a huge mess to complete. I've already located your iss…
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Knowledgebase articles on ticket submit removed as it was just annoying, buggy, and it's already basically replied with AI. Long overdue. If we integrate it back it'll be at the AI phase most likely. Priority department removed (technically not ful…
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(Quote) Sounds like your payment wasn't accepted. How did you open your ticket by the way? Whichever way you did it means it gets delayed in the queue, I want to make sure we patch that so others don't do it. I've located your payment, make a ticke…
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(Quote) Aware. They'll be moved off at this point or to another disk. There's also still abuse, I need to wrap up LAXA004S first.
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(Quote) Should be OK now. Monitoring further.
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(Quote) That one started being weird a day or two ago. None of this is a coincidence though, I just haven't had time to play detective while dealing with LAXA004S. Such a PITA, I had to basically piece together the host operating system because it d…
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(Quote) Tokyo-exclusive issue. We can't move people to nearby location as we normally would (we'd get 95% complaints) and can't move everyone to another Tokyo node either because it'll likely cause problems on the other node after a mass migration. …
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(Quote) Sorry, I guess I should just go for it. I'm really dreading this situation because if I take action in this particular case, there is a small chance it could go terribly wrong. But you're right, it's been too long and I haven't been able to …
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(Quote) Might just be your VPS only, I don't see a problem with the node.
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(Quote) Create a ticket to be moved away. I've been working on this and trying to get it more stable, it does appear temporarily more stable after every fix for a few days to a week and then this happens again as you've described. By the way I'm aw…
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(Quote) Wow I used to have a lot of hair back then. (Quote) Persian/Iranian.
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(Quote) Sadly had to get rid of this part for now as it was causing some other problems with controls: and it also it loads everything before waiting for a timeout from SolusVM. But I fixed anomoly .. maybe. Okay I need to stop staring at this pag…
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(Quote) This has been fixed. I also improved the process to where in cases of the troubleshooter timing out, instead of telling you to go back and clicking network status, it tries to let you proceed with creating a ticket instead. If it breaks in a…
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LAX1Z017 is going to get decommissioned with a hammer right after I move customers off.
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(Quote) If it was closed like that it means there was high confidence it was already resolved. It'd be helpful if you show which generic response you received as they're not meant to be very generic and there's a good set of different ones used that…
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LAX2Z021 being worked on, likely due to human error (me, I'm the human.) I'm going to be reviewing more recent tickets first, so if you guys put an important one in and the ticket is unanswered, close it and re-open in this case. Then auditing my …