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  • host_chost_c Hosting Provider
    edited February 28

    @ariq01 said:
    My internet connection is weird.

    I can't access host-c.com, also can't access my website (which hosted in host-c vps).
    Ping RTO, connection timed out in browser. But, i can SSH to my VPS.

    dns over https also didn't work since ping rto.

    Traced to the box

      1     1 ms     1 ms    10 ms  192.168.1.1
      2    11 ms    15 ms     4 ms  10.129.0.1
      3     6 ms     6 ms     5 ms  140.213.23.245
      4    18 ms    19 ms    20 ms  if-ge-10-3-8-0.tcore1.svq-singapore.as6453.net [180.87.96.197]
      5     *        *        *     Request timed out.
      6     *      196 ms     *     if-bundle-53-2.qcore1.tv2-tokyo.as6453.net [209.58.61.96]
      7     *        *        *     Request timed out.
      8   203 ms     *        *     if-bundle-2-2.qcore2.kv8-chiba.as6453.net [116.0.74.23]
      9   195 ms     *      196 ms  if-ae-53-2.tcore2.lvw-losangeles.as6453.net [64.86.252.56]
     10   199 ms     *      198 ms  if-bundle-34-2.qcore2.lvw-losangeles.as6453.net [207.45.219.128]
     11     *      201 ms   211 ms  if-bundle-2-2.qcore1.lvw-losangeles.as6453.net [207.45.219.2]
     12     *        *      204 ms  lax-b22-link.ip.twelve99.net [62.115.192.12]
     13   260 ms   262 ms   275 ms  rest-bb1-link.ip.twelve99.net [62.115.139.194]
     14     *      292 ms   278 ms  nyk-bb5-link.ip.twelve99.net [62.115.139.34]
     15   261 ms   260 ms   260 ms  ldn-bb1-link.ip.twelve99.net [62.115.139.245]
     16   266 ms     *      278 ms  ldn-b2-link.ip.twelve99.net [62.115.122.189]
     17   250 ms   249 ms   257 ms  62.115.38.211
     18     *        *        *     Request timed out.
     19     *        *        *     Request timed out.
     20     *        *        *     Request timed out.
     21     *        *        *     Request timed out.
     22     *        *        *     Request timed out.
     23     *        *        *     Request timed out.
     24     *        *        *     Request timed out.
     25     *        *        *     Request timed out.
     26     *        *        *     Request timed out.
     27     *        *        *     Request timed out.
     28     *        *        *     Request timed out.
     29     *        *        *     Request timed out.
     30     *        *        *     Request timed out.
    
    Trace complete.
    

    similiar like this thread https://lowendspirit.com/discussion/7912/help-me-troubleshoot-this-slow-vps , but why i also can't access host-c.com :cry:

    These should be fixed by now, as we are done with whatever settings and upgrades we did the past 3 days.

    If you still have some "weird" issues, I recommend a ticket.

    Cheers!

    Thanked by (1)ariq01

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • host_chost_c Hosting Provider

    Fellas, you should check your e-mail or the announcement in your account. :)

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • AuroraZeroAuroraZero ModeratorHosting ProviderRetired

    @host_c said:
    Fellas, you should check your e-mail or the announcement in your account. :)

    NO and you can't make me!!!

  • host_chost_c Hosting Provider

    @AuroraZero said:

    @host_c said:
    Fellas, you should check your e-mail or the announcement in your account. :)

    NO and you can't make me!!!

    =) =)

    Well, this time it is not about you or diks =) =) :p

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • @host_c said:
    Fellas, you should check your e-mail or the announcement in your account. :)

    Been refreshing email box. Nothing yet

  • @localhost said:

    @host_c said:
    Fellas, you should check your e-mail or the announcement in your account. :)

    Been refreshing email box. Nothing yet

    Did he deadpooled?

  • host_chost_c Hosting Provider
    edited March 1

    @localhost said:

    @host_c said:
    Fellas, you should check your e-mail or the announcement in your account. :)

    Been refreshing email box. Nothing yet

    we have a 10 MSG / 10 SEC limit, as our IP email server is already trashed by the high volume of mail we sent =) =)

    Will take some time for all to receive, you can find the same message in Network Status.

    Thanked by (1)localhost

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • host_chost_c Hosting Provider

    @Shot² said:

    @localhost said:

    @host_c said:
    Fellas, you should check your e-mail or the announcement in your account. :)

    Been refreshing email box. Nothing yet

    Did he deadpooled?

    =) =)

    Nop, just doing some house-cleaning.

    Thanked by (1)localhost

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • @host_c said:

    @localhost said:

    @host_c said:
    Fellas, you should check your e-mail or the announcement in your account. :)

    Been refreshing email box. Nothing yet

    we have a 10 MSG / 10 SEC limit, as our IP email server is already trashed by the high volume of mail we sent =) =)

    Will take some time for all to receive, you can find the same message in Network Status.

    DM me, I'll hook u uupwith my private email box
    Unlimited sending 🙃

    Thanked by (1)host_c
  • @Shot² said:

    @localhost said:

    @host_c said:
    Fellas, you should check your e-mail or the announcement in your account. :)

    Been refreshing email box. Nothing yet

    Did he deadpooled?

    The correct way to deadpool.
    Make a formal announcement

  • host_chost_c Hosting Provider

    @localhost said:

    @Shot² said:

    @localhost said:

    @host_c said:
    Fellas, you should check your e-mail or the announcement in your account. :)

    Been refreshing email box. Nothing yet

    Did he deadpooled?

    The correct way to deadpool.
    Make a formal announcement

    Thanked by (2)localhost ehab

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • @host_c said:

    @localhost said:

    @host_c said:
    Fellas, you should check your e-mail or the announcement in your account. :)

    Been refreshing email box. Nothing yet

    we have a 10 MSG / 10 SEC limit, as our IP email server is already trashed by the high volume of mail we sent =) =)

    Will take some time for all to receive, you can find the same message in Network Status.

    So how will you enforce this? Or
    How do I know if my info is incorrect?

    I mean there is 2 Main street in practically all major cities

  • @host_c said:

    @localhost said:

    @Shot² said:

    @localhost said:

    @host_c said:
    Fellas, you should check your e-mail or the announcement in your account. :)

    Been refreshing email box. Nothing yet

    Did he deadpooled?

    The correct way to deadpool.
    Make a formal announcement

    Next stop

  • AuroraZeroAuroraZero ModeratorHosting ProviderRetired
    edited March 1

    @host_c Always about my big diks!!!!

    You have my info what more you want?

    Thanked by (1)localhost
  • host_chost_c Hosting Provider

    @localhost said:

    @host_c said:

    @localhost said:

    @Shot² said:

    @localhost said:

    @host_c said:
    Fellas, you should check your e-mail or the announcement in your account. :)

    Been refreshing email box. Nothing yet

    Did he deadpooled?

    The correct way to deadpool.
    Make a formal announcement

    Next stop

    Bananas will not cut it this time =) =)

    Thanked by (2)localhost ehab

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • host_chost_c Hosting Provider

    @AuroraZero said: @host_c Always about my big diks!!!!

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • @AuroraZero said:
    @host_c Always about my big diks!!!!

    You have my info what more you want?

    All your base?

  • host_chost_c Hosting Provider

    the mail is a generic one, sent to all customers, those that have correct data, have nothing to worry about.

    those that have:

    First Name King
    Last Name England
    Company Name
    Email Address [email protected]
    Address 1 The Moon, Crater 34
    Postcode 2

    Now would be the time to correct this. =)

    all have 30 days to do it.

    Thanked by (2)lukast__ ariq01

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • AuroraZeroAuroraZero ModeratorHosting ProviderRetired

    @host_c said:
    the mail is a generic one, sent to all customers, those that have correct data, have nothing to worry about.

    those that have:

    First Name King
    Last Name England
    Company Name
    Email Address [email protected]
    Address 1 The Moon, Crater 34
    Postcode 2

    Now would be the time to correct this. =)

    all have 30 days to do it.

    Damn ya got me, guess Moonbeam Stratusphere is gone ffs.

  • host_chost_c Hosting Provider

    @AuroraZero said: Damn ya got me, guess Moonbeam Stratusphere is gone ffs.

    HA HA HA

    I thought it was common sense to announce all before we go ahead and activate the fraulein Fraud Protection. :)

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • @host_c

    If you send a message like this, please first make sure customers may edit all the information you require from them, including email address. :sweat_smile:

    Dear Customers,

    As part of our ongoing efforts to maintain a secure and trusted platform, we are implementing enhanced fraud prevention measures for all new and existing accounts starting April 1, 2025.

    To ensure uninterrupted access to your account, we require you to update your account information by March 31, 2025. This process is mandatory and will help us verify and protect your account from potential fraudulent activities.

    What You Need to Do:
    Update your contact details and personal information in your account.
    If you need assistance, please open a support ticket through your client portal.
    Deadline: March 31, 2025
    Failure to complete this update within the given timeframe will result in the suspension of your account until the required information is verified.

    We appreciate your prompt attention to this matter. If you have any questions or need assistance, our support team is ready to help.

    We appreciate your support and prompt attention to this matter.

    HOST-C

    Thanked by (1)yoursunny

    Stop the planet! I wish to get off!

  • host_chost_c Hosting Provider
    edited March 1

    @root said: If you send a message like this, please first make sure customers may edit all the information you require from them, including email address. :sweat_smile:

    E-mail is locked so the account's don't fly like crazy ( they did in the first few moths)

    If you need to change that, open a ticket and we shall go from there.

    :3

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • @host_c said:

    @root said: If you send a message like this, please first make sure customers may edit all the information you require from them, including email address. :sweat_smile:

    E-mail is locked so the account's don't fly like crazy ( they did in the first few moths)

    Accounts fly? Is database leaked or something?

    Thanked by (1)yoursunny

    Stop the planet! I wish to get off!

  • @root said:

    @host_c said:

    @root said: If you send a message like this, please first make sure customers may edit all the information you require from them, including email address. :sweat_smile:

    E-mail is locked so the account's don't fly like crazy ( they did in the first few moths)

    Accounts fly? Is database leaked or something?

    Must be scalpers

    Thanked by (2)host_c ariq01
  • AuroraZeroAuroraZero ModeratorHosting ProviderRetired

    @host_c said:

    @AuroraZero said: Damn ya got me, guess Moonbeam Stratusphere is gone ffs.

    HA HA HA

    I thought it was common sense to announce all before we go ahead and activate the fraulein Fraud Protection. :)

    oh no fruedian protection again!!!

  • host_chost_c Hosting Provider
    edited March 1

    @root said: Accounts fly? Is database leaked or something?

    No, it’s not related to that. If we allow the email field to be editable, there would be no control over the account security. If an account gets hijacked, the attacker could simply change the email, locking out the rightful owner. We realized this after experiencing a few account hijacks, which ultimately led us to implement 2FA for better security.

    As much as we value privacy, we also need to implement certain security measures to protect all users. I’m not exactly thrilled about this, but scaling beyond 1,000+ active users isn’t something that can be managed with simple tasks.

    @Linux said: Must be scalpers

    and that :)

    We're heading in the right direction ( by my estimates =) ), it would be a shame to mess it up.
    It is easier to implement these changes now rather than dealing with them later down the road.

    Thanked by (3)lukast__ ariq01 Linux

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • d means someone can take it by changing email address, however I can't understand the multiple changes withing first few months.> @host_c said:

    @root said: Accounts fly? Is database leaked or something?

    No, it’s not related to that. If we allow the email field to be editable, there would be no control over the account security. If an account gets hijacked, the attacker could simply change the email, locking out the rightful owner. We realized this after experiencing a few account hijacks, which ultimately led us to implement 2FA for better security.

    As much as we value privacy, we also need to implement certain security measures to protect all users. I’m not exactly thrilled about this, but scaling beyond 1,000+ active users isn’t something that can be managed with simple tasks.

    Simpler solution: If customer has 2FA enabled, then allow email editing.

    Thanked by (1)Linux

    Stop the planet! I wish to get off!

  • So if all of our info is good, we don't need to update anything?

  • host_chost_c Hosting Provider
    edited March 1

    @root said: Simpler solution: If customer has 2FA enabled, then allow email editing.

    That will not stop the following:

    A buys a service, blatantly violates the TOS. We give the fella a friendly nudge—"Hey, cut that shit out, or the service gets suspended." Fella decides to behave… but since they can’t do the "thing" they wanted anymore, they just hand off the account to Fella B.

    The above is something we played for 3 months, then we just disabled the email field to not be editable.

    Some of these changes might not sit well with everyone, but as I mentioned here on LES, starting from zero and growing slowly gave us a valuable learning curve. Every measure we’ve implemented came out of necessity—to keep the 80%+ happy and running smoothly, while letting the 20% find another place to do "their thing."

    Thanked by (3)root lukast__ Linux

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

  • host_chost_c Hosting Provider

    @SocksAreComfortable said: So if all of our info is good, we don't need to update anything?

    DA aka YES!

    Host-C - VPS & Storage VPS Services – Reliable, Scalable and Fast - AS211462

    "If there is no struggle there is no progress"

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