C1vHosting Worst Experience Ever – Unreliable Service and Data Loss

I purchased a 900 GB HDD VPS from C1vHosting on Saturday, August 24th, 2024, and it’s been a complete nightmare ever since. After buying this VPS, I feel like I also bought a lifetime supply of headaches.

  1. Network Downtime:
    The VPS went down due to a network issue for an entire day right after setup. That should have been a red flag, but I gave them the benefit of the doubt.

  2. Disk Failure and Data Loss:
    Today, the VPS went down again, this time due to a “disk failure” caused by a supposed power interruption. I lost ALL my important data. C1vHosting’s response? They simply powered the VPS back on and claimed everything was fine, but my data was gone forever.

  3. Unhelpful Support and Excuses:
    When I opened a ticket, they admitted the issue but casually mentioned the VPS might have different CPU and RAM resources than originally ordered. To "restore" my setup, they suggested I initiate a reinstallation through the client area. Guess what? When I tried, I got this error:

Error Occurred
An error occurred. Please contact the administrator and provide the details:
Message: Login to Proxmox host '10.0.4.3' port '8006' failed

When I asked their team to restore my data, their response was laughable:

“Hello,
I can see the VPS is up: 2 days 02:35:58”

Seriously? The VPS wasn’t even operational, and they insisted it was fine.

  1. Unprofessional and Clueless Support:
    This team is completely unprofessional and seems to operate in some delusional state where they assume everything works without checking. It’s like they’re on drugs or something.

    Conclusion:
    Avoid C1vHosting at all costs. Their service is unreliable, their support team is incompetent, and they show zero accountability. I lost valuable data because of their negligence, and instead of offering a proper resolution, they gave me excuses and false assurances.

Trust me, spend your money elsewhere—this provider is not worth the frustration!

Thanked by (1)mizzik
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Comments

  • cybertechcybertech OGBenchmark King
    edited November 13

    @c1vhosting will the sales director comment on this

    Thanked by (1)Freek

    I bench YABS 24/7/365 unless it's a leap year.

  • @cybertech said:
    @c1vhosting will the sales director comment on this

    You mean the CEO? It’s the same person!

  • You mean 'the team'? It's the same person!

    Thanked by (2)mizzik Freek
  • cybertechcybertech OGBenchmark King

    @yucchun said:

    @cybertech said:
    @c1vhosting will the sales director comment on this

    You mean the CEO? It’s the same person!

    so CEO made the same 1980s ticket system?

    I bench YABS 24/7/365 unless it's a leap year.

  • C1VHosting is clearly a scam operation. It should be avoided.

    Thanked by (2)Freek xbugx
  • edited November 13

    @xbugx said:
    After buying this VPS, I feel like I also bought a lifetime supply of headaches.

    That sums it up nicely.

    @xbugx said:
    When I opened a ticket

    Congratulations on finding the link to the hidden ticket system. It almost felt like a 'capture the flag' operation. I still don't understand why he doesn't just use the ticket system built-in to WHMCS.

    @xbugx said:
    I lost ALL my important data

    You are a brave brave man storing anything remotely important at C1V.

    @xbugx said:
    Their support team is incompetent

    There is no team. It's a one kid show scam using ChatGPT funded enabled by his mom.

    Thanked by (1)xbugx
  • @Freek said:

    @xbugx said:
    After buying this VPS, I feel like I also bought a lifetime supply of headaches.

    That sums it up nicely.

    @xbugx said:
    When I opened a ticket

    Congratulations on finding the link to the hidden ticket system. It almost felt like a 'capture the flag' operation. I still don't understand why he doesn't just use the ticket system built-in to WHMCS.

    @xbugx said:
    I lost ALL my important data

    You are a brave brave man storing anything remotely important at C1V.

    @xbugx said:
    Their support team is incompetent

    There is no team. It's a one kid show scam using ChatGPT funded enabled by his mom.

    :+1:

  • mine has been dead for half a week

  • dead for a week now

  • @cybertech said:

    @yucchun said:

    @cybertech said:
    @c1vhosting will the sales director comment on this

    You mean the CEO? It’s the same person!

    so CEO made the same 1980s ticket system?

    It is believed that it was made by the French as a defense technique back in the 1940s as a substitution for the more commonly used surrender technique.

    Tickets without answers would put the soldiers in an awkward locked position for hours or even days at a time.

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