mrVM - The short (long) story behind the lack of visits to LES and the future......

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  • SGrafSGraf Hosting ProviderServices Provider

    @tbnuser said:
    Almost instinctively deleted the NAT VPS renewal email lol - showed up as "Billing Department" as the sender

    Thank you for the concern/feedback. I'll look into making this more intuitive in the the future. Not sure why you posted this here instead of opening a ticket.

    @Multi_ said:

    @SGraf said:
    [...]

    • "Domain Forwarding" via 80/443 is moving from the "testing" stage to "production" and can now be requested by all clients via a ticket.

    [...]

    Do you plan to automate this so users can set this themselves?

    Had a test-phase for users to set it themselves. Lets just say there are reasons why it was reverted back to "open a ticket if you need it".

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  • SGrafSGraf Hosting ProviderServices Provider

    This is a copy of todays Update/News:

    Dear MrVM Users!

    Today i am able to share some amazing NEWS with all of you!

    • Germany is BACK! Now LXC Based VPS Services can be provisioned in Germany (FRA)!

    Users with existing "old" Plans in Germany: As some of you may be aware the "old"/"legacy" services are running on servers with End-of-Life Software versions (OVZ6 and OVZ7).
    Therefore we will try to bring all of you onto the new LXC Platform. This means you will have access to more resources (such as more Diskspace and Bandwidth/Traffic).

    I also want to address two concerns that our clients with existing services may have.

    • Pricing: You will get to retain your current pricing level, no changes!
    • No more 128mb plans. All users holding an 128mb plan will get an upgrade to a 256 MB plan on the new LXC platform while still retaining their old price.

    In order to make this process as smooth as possible, please see the following timeline:

    • September 10th to 15th 2024: Users with OVZ Services in DE will find an additional LXC VPS in their account.
    • Users have at least 1 Month to migrate their data to the new Platform.
    • Oktober 15th 2024: Any old "ovz6" and "ovz7" based Services will be suspended.
    • Oktober 30th 2024: Final backups of the OpenVZ-Germany Servers will be taken.
    • November 1st 2024: Decommissioning of old OpenVZ-Germany Servers. If you have any questions or Feedback please feel free to reach out via Ticket or reply to this e-mail!

    Kind Regards
    Sebastian / MrVM

    Thanked by (4)mikho Ympker sh97 zgato

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