About ionos

Kian

Hi ,in past i used vps from ionos so today i thought to buy a domain from ionos. Because they are giving good deal on .com domain. So i searched a domain and its automatically activated without any payment. So i want to know? Is it a bug? Or they charge the money later? Because am not seeing any invoice or something too😅

Can u guys help? Like I want to know how their billing works?itz confusing and am new to ionos so i open the thread.

carlin0

Is calling customer service a bad idea?

Neoon

They bill you later like Hetzner usually.

webcraft

Just stay away from ionos. They're terrible, unflexible and let you pay for every shit sometimes years later. Definitely expect a bill from them, they just wait for you to press more buttons which increases this bill. They have terrible customer service on their billing department.

Kian

@carlin0 said:
Is calling customer service a bad idea?

I have send but no msg recived from then

Kian

@webcraft said:
Just stay away from ionos. They're terrible, unflexible and let you pay for every shit sometimes years later. Definitely expect a bill from them, they just wait for you to press more buttons which increases this bill. They have terrible customer service on their billing department.

I didn't know about it thnxx