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  • Hello, I want to know how to download the data of my server after my service got suspended?

    I have created a ticket to appeal the suspension but got no response at all for one week. My purpose is not to appeal the suspension here but to find out a way to download my data. It would be great if the virmach staff can answer my ticket (Ticket #238520) after seeing this post.

    My service is not due yet. I just want to get my data back. :)

  • Although I can access the LAX VPS, hetrixtool keeps reporting offline warnings from all over the globe, should this be normal at this point?

    Have the honor of being the crybaby who pays $20 for a 128MB VPS at VirMach in 2023.

  • @tulipyun said: Although I can access the LAX VPS, hetrixtool keeps reporting offline warnings from all over the globe, should this be normal at this point?

    Reason might be this: https://bgp.he.net/ip/45.143.11.1 (currently announced by 2 providers)

    in my case i can reach my vps on LAX1Z021 via vnc, but not from internet, also the vps cant reach anything outside.

    Thanked by (1)tulipyun
  • @someTom said:

    @tulipyun said: Although I can access the LAX VPS, hetrixtool keeps reporting offline warnings from all over the globe, should this be normal at this point?

    Reason might be this: https://bgp.he.net/ip/45.143.11.1 (currently announced by 2 providers)

    in my case i can reach my vps on LAX1Z021 via vnc, but not from internet, also the vps cant reach anything outside.

    Thanks for the answer, that makes sense! :)

    Have the honor of being the crybaby who pays $20 for a 128MB VPS at VirMach in 2023.

  • VirMachVirMach Hosting Provider

    @tulipyun said:
    Although I can access the LAX VPS, hetrixtool keeps reporting offline warnings from all over the globe, should this be normal at this point?

    Adjusting some configurations on the switch to address it.

    Nothing to do with BGP or the servers or anything else in this case, I just fixed the remaining network issues too quickly and it cascaded into this.

  • Looks like something went wrong with one of my VPS on node "RYZE.LAX-A019.VMS", after the migration. :/
    Anyone else has a similar issues?

  • @titus said:
    Looks like something went wrong with one of my VPS on node "RYZE.LAX-A019.VMS", after the migration. :/
    Anyone else has a similar issues?

    Someone is playing flip-flop game :)

  • @nullgradient said:
    Hello, I want to know how to download the data of my server after my service got suspended?

    I have created a ticket to appeal the suspension but got no response at all for one week. My purpose is not to appeal the suspension here but to find out a way to download my data. It would be great if the virmach staff can answer my ticket (Ticket #238520) after seeing this post.

    My service is not due yet. I just want to get my data back. :)

    Operate as if the server is on fire: recover from backups.
    Any data that lacks backups is unimportant data that you can live without.

    Thanked by (2)tetech imok

    No hostname left!

  • @yoursunny said:

    @nullgradient said:
    Hello, I want to know how to download the data of my server after my service got suspended?

    I have created a ticket to appeal the suspension but got no response at all for one week. My purpose is not to appeal the suspension here but to find out a way to download my data. It would be great if the virmach staff can answer my ticket (Ticket #238520) after seeing this post.

    My service is not due yet. I just want to get my data back. :)

    Operate as if the server is on fire: recover from backups.
    Any data that lacks backups is unimportant data that you can live without.

    You are right. But you still don't want to randomly lose data just because they are not important enough, right?
    My service is not cancelled or overdue, so the data are still supposed be there.
    The next due date of my service is months away, I just want to do something about it before it's too late because I don't know how long it will be before my ticket are reviewed.

  • imokimok OG
    edited February 28

    @nullgradient said:

    @yoursunny said:

    @nullgradient said:
    Hello, I want to know how to download the data of my server after my service got suspended?

    I have created a ticket to appeal the suspension but got no response at all for one week. My purpose is not to appeal the suspension here but to find out a way to download my data. It would be great if the virmach staff can answer my ticket (Ticket #238520) after seeing this post.

    My service is not due yet. I just want to get my data back. :)

    Operate as if the server is on fire: recover from backups.
    Any data that lacks backups is unimportant data that you can live without.

    You are right. But you still don't want to randomly lose data just because they are not important enough, right?
    My service is not cancelled or overdue, so the data are still supposed be there.
    The next due date of my service is months away, I just want to do something about it before it's too late because I don't know how long it will be before my ticket are reviewed.

    I think it's late already. Next time configure a backup strategy ahead of time.

    Thanked by (2)skorous yoursunny
  • edited February 28

    @imok said:

    @nullgradient said:

    @yoursunny said:

    @nullgradient said:
    Hello, I want to know how to download the data of my server after my service got suspended?

    I have created a ticket to appeal the suspension but got no response at all for one week. My purpose is not to appeal the suspension here but to find out a way to download my data. It would be great if the virmach staff can answer my ticket (Ticket #238520) after seeing this post.

    My service is not due yet. I just want to get my data back. :)

    Operate as if the server is on fire: recover from backups.
    Any data that lacks backups is unimportant data that you can live without.

    You are right. But you still don't want to randomly lose data just because they are not important enough, right?
    My service is not cancelled or overdue, so the data are still supposed be there.
    The next due date of my service is months away, I just want to do something about it before it's too late because I don't know how long it will be before my ticket are reviewed.

    I think it's late already. Next time configure a backup strategy ahead of time.

    Sorry I don't get it. My service is only in suspended state. Why is it too late? Does VirMach delete data immediately if a service is suspended?

  • imokimok OG
    edited February 28

    Because you don't know when or if it's going to be unsuspended, and you don't have your data.

    BTW, that "I can't" makes no sense, it was from a draft placed in the form that went unnoticed. I hate Vanilla drafts.

  • @nullgradient said:

    @yoursunny said:

    @nullgradient said:
    Hello, I want to know how to download the data of my server after my service got suspended?

    I have created a ticket to appeal the suspension but got no response at all for one week. My purpose is not to appeal the suspension here but to find out a way to download my data. It would be great if the virmach staff can answer my ticket (Ticket #238520) after seeing this post.

    My service is not due yet. I just want to get my data back. :)

    Operate as if the server is on fire: recover from backups.
    Any data that lacks backups is unimportant data that you can live without.

    You are right. But you still don't want to randomly lose data just because they are not important enough, right?
    My service is not cancelled or overdue, so the data are still supposed be there.
    The next due date of my service is months away, I just want to do something about it before it's too late because I don't know how long it will be before my ticket are reviewed.

    Just restore the data from your backup.

    Thanked by (1)yoursunny
  • @imok said:
    Because you don't know when or if it's going to be unsuspended, and you don't have your data.

    BTW, that "I can't" makes no sense, it was from a draft placed in the form that went unnoticed. I hate Vanilla drafts.

    :) So I still have chance to get unsuspended?

  • @nullgradient said:

    @imok said:
    Because you don't know when or if it's going to be unsuspended, and you don't have your data.

    BTW, that "I can't" makes no sense, it was from a draft placed in the form that went unnoticed. I hate Vanilla drafts.

    :) So I still have chance to get unsuspended?

    No idea, I'm not @virmach

    But people think @FrankZ is @VirMach

    Wait for @virmach if you have an open ticket.

    Thanked by (2)yoursunny Wonder_Woman
  • @imok said:

    @nullgradient said:

    @imok said:
    Because you don't know when or if it's going to be unsuspended, and you don't have your data.

    BTW, that "I can't" makes no sense, it was from a draft placed in the form that went unnoticed. I hate Vanilla drafts.

    :) So I still have chance to get unsuspended?

    No idea, I'm not @virmach

    But people think @FrankZ is @VirMach

    Wait for @virmach if you have an open ticket.

    Ok, thanks for your information.

  • edited February 28

    @VirMach lax2z017.virm.ac is down/unreachable again. Posting here because network status asks that tickets not be opened (albeit lax2z017 is not listed there, so IDK what is expected).

  • VirMachVirMach Hosting Provider
    edited February 28

    @Brayvin said:
    @VirMach lax2z017.virm.ac is down/unreachable again. Posting here because network status asks that tickets not be opened (albeit lax2z017 is not listed there, so IDK what is expected).

    Hi, I'm aware. I listed it as webhosting specifically instead of mentioning the specific name, it still requires some additional work. I'm about 12 hours behind schedule right now with everything. Two servers still have major problems that's the webhosting one and LAX1Z017 (coincidentally the other 17.) Also it's not a coincidence that these two are having a problem, they happen to be next to eachother and related in networking. The naming schemes got messy as we kept the old one for LAX2Z017 to keep the URL the same, that's why I mentioned it as webhosting.

    Thanked by (1)Brayvin
  • @VirMach Thanks for restoring the control panel and web mail.

    Presumably certificate issues there such that HTTPS is broken for connections to both control panel and web mail interfaces are already known.

  • cybertechcybertech OGBenchmark King

    I bench YABS 24/7/365 unless it's a leap year.

  • _MS__MS_ OGSenpai

    Please post a review of your VirMach relay server here. :wink:

  • Haven't been following - my service on lax1z021 - is up, but no network connectivity...
    that is the correct current state, right?

    Or I badly lucked out?

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