VirMach - Complain - Moan - Praise - Chit Chat

Flying_Chinaman

@VirMach said: Let me check, which one?

Yo deadpooled.com, ya might put refugee offer on that site
Sarcastically, if ya decided run away one day like the purple daddy did,
that domain might come handy

@VirMach said: €142.69

142 Euro goes directly down to the toilet

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Will ya sell Tokyo Ryzen 7000 futures?
AM5 motherboard price has dropped,
besides that, Ryzen Threadripper 7000 Listings Hint at AMD's Return to HEDT

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Yo Frankz, each time if there was post, ya will receive a notice right?

abjr

@VirMach Your ticketing system is broken. Trying to raise a ticket and all I get back is some JSON: {"success":true}

FrankZ

@Flying_Chinaman said: Yo Frankz, each time if there was post, ya will receive a notice right?

Yes, a hundred comments, and I get a hundred notices.

skorous

@abjr said:
@VirMach Your ticketing system is broken. Trying to raise a ticket and all I get back is some JSON: {"success":true}

I haven't raised a ticket in a while but are you sure you're reading all the instructions on the screen 100% completely/properly? That's been an issue in the past.

abjr

@skorous said:

@abjr said:
@VirMach Your ticketing system is broken. Trying to raise a ticket and all I get back is some JSON: {"success":true}

I haven't raised a ticket in a while but are you sure you're reading all the instructions on the screen 100% completely/properly? That's been an issue in the past.

Support -> Open Ticket -> Contact Us -> Select Service -> Deployment Issue -> Continue -> "If you are still having issues with your service, click here to submit a ticket." -> Click Here -> returns a page with just "{"success":true}"

No chance to type anything in or explain the issue.

skorous

@abjr said:

@skorous said:

@abjr said:
@VirMach Your ticketing system is broken. Trying to raise a ticket and all I get back is some JSON: {"success":true}

I haven't raised a ticket in a while but are you sure you're reading all the instructions on the screen 100% completely/properly? That's been an issue in the past.

Support -> Open Ticket -> Contact Us -> Select Service -> Deployment Issue -> Continue -> "If you are still having issues with your service, click here to submit a ticket." -> Click Here -> returns a page with just "{"success":true}"

No chance to type anything in or explain the issue.

Yeah, that's broken .... :-/

Try this, Support -> Open Ticket -> Contact Us -> Not Related To A Service

Carefully follow the on screen instructions from there to select your Department, Related Service, etc..... It'll at least let you generate a ticket. What happens from there I can't say.

What's the problem btw?

VirMach

@abjr said:

@skorous said:

@abjr said:
@VirMach Your ticketing system is broken. Trying to raise a ticket and all I get back is some JSON: {"success":true}

I haven't raised a ticket in a while but are you sure you're reading all the instructions on the screen 100% completely/properly? That's been an issue in the past.

Support -> Open Ticket -> Contact Us -> Select Service -> Deployment Issue -> Continue -> "If you are still having issues with your service, click here to submit a ticket." -> Click Here -> returns a page with just "{"success":true}"

No chance to type anything in or explain the issue.

Fixed.

Jab

The servers in Chicago with "QuadraNet" are facing a network outage. This is the third such outage, which we believe is caused solely by poor network management with this particular datacenter partner. We will be considering proceeding with migrations away from these servers/datacenter after networking is restored.

Poor VirMach.

BHS

NYCB022
NYCB028
SJCZ002
Operation Timed Out After 90000 Milliseconds With 0 Bytes Received

FrankZ

Seems that the Secaucus DC is having network issues again, not just VirMach, as my VMs with other providers there are also effected.

EDIT: Also down on SJCZ007, so something might be going on there in San Jose as well ?

loyaltyforge_dan

@FrankZ said:
Seems that the Secaucus DC is having network issues again, not just VirMach, as my VMs with other providers there are also effected.

Not sure about that. dedicated.com isn't showing any issues, any my servers with hosthatch which were impacted by the previous Secaucus fire are still going strong.

FrankZ

Looks like you are correct as the status page for dedipath shows no network outage. https://status.dedicontrol.com/ Could it be just a coincidence that my VM at the other provider in Secaucus went down at the same time. I guess we will find out.

fluttershy

@FrankZ said:
Looks like you are correct as the status page for dedipath shows no network outage. https://status.dedicontrol.com/ Could it be just a coincidence that my VM at the other provider in Secaucus went down at the same time. I guess we will find out.

my LAX dedi with them just went down at the same time my NJ VPS with VirMach went down. I think it's an issue with DediPath and they just haven't updated status page.

tenpera

Probably fire again, NY nodes are off again.

titus

Looks like NYJ and LAX affected (Evocative DataCenters?): DediPath, EthernetServer, VirMach - again
All of my VPS from these providers and locations unreachable..

Advin

@FrankZ said:
Looks like you are correct as the status page for dedipath shows no network outage. https://status.dedicontrol.com/ Could it be just a coincidence that my VM at the other provider in Secaucus went down at the same time. I guess we will find out.

They are offline in Evocative DC's, status page is wrong

Jab

POLL: DO WE PANIC?

YES / NO

lesuser

Some subnets related to VirMach and DediPath are not available anymore. Their status is "Low Visibility Prefixes".

https://bgp.tools/as/35913?show-low-vis#prefixes

AuroraZero

@Jab said:
POLL: DO WE PANIC?

YES / NO

ZA_capetown

NYC seems back up again

BHS

@BHS said:
NYCB022
NYCB028
SJCZ002
Operation Timed Out After 90000 Milliseconds With 0 Bytes Received

Everything is operational again, Thanks!

FrankZ

@ZA_capetown said:
NYC seems back up again

Same here, my SJCZ007 is also up and working. Neither VPS was restarted, so just a network issue.

titus

I can confirm too. All of my services online again (from the previously mentioned providers and locations).
Looks like it was only a network outage, because all of my processes running on the VPS's and the uptimes not changed.

BHS

@Jab said:
POLL: DO WE PANIC?

YES / NO

Don't panic because they have great IT workers

cybertech

definitely not virmach mistake this time!

Flying_Chinaman

it is dung-time, let the DC burns

Flying_Chinaman

Yo @VirMach with all due curiosity,

wa'z your daily routine, jus' fix the broken racks, close most of the tickets and call it a day?

KuYeHQ

Is there any new progress in the HK data center, I have prepared 25-40 dollars for it

VirMach

The "reset" button which was formerly the reboot button has been fully switched to the new actual reset button, which resets the boot order, unmounts ISO, and then attempts to reboot.

@KuYeHQ said:
Is there any new progress in the HK data center, I have prepared 25-40 dollars for it

Hopefully never.

cybertech

i thought mainland china has bad ping to HK, and tokyo is best overall?