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• (Quote) Out of curiosity, how do you respond to people who are consistently chasing for updates? It is a fine balance between keeping them updated and them being unreasonable (may not be the right way to word it). I've had a client with a website i…

  in Hello everyone Comment by brithoster March 11
• Absolutely, I am aware that this will creep up as time goes on and we grow - I just want to keep it at a reasonable level. There are some providers, whom I will not name, which will have tickets opened without any kind of acknowledgement for 12 or m…

  in Hello everyone Comment by brithoster March 11
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