Franzkafka
Franzkafka
About
- Username
- Franzkafka
- Joined
- Visits
- 302
- Last Active
- Roles
- Member
- Thanked
- 6
- About Me:
- Virmach sucks.
Comments
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(Quote) No.the previous ticket is my APPEAL and I didn't get any response until now. So I think there is no need to do that.I already closed that ticket.And what I want to do is submit the final ticket for deleting my account to finish this incident…
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ticket number:#894753 this would be my last ticket and please don't close my ticket directly. please delete my account and I already canceled the suspended service . Thank you.
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(Quote) Sure.Goodbye.
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(Quote) Let 's check what you said before: It's weird how you didn't even mention your data being important to you in the ticket either, you seem to be highly interested in just getting unsuspended. Stop embarrassing yourself. Would you like me t…
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(Quote) 2 Year: $19.57 5 Year: $10.57 (Quote) 2 Year: $14.16 5 Year: $10.99 (Quote) 2 Year: $25 5 Year: $25 (Quote) 2 Year: $20 5 Year: $17 (Quote) I don't care. I won't use your service again.
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(Quote) Once again.Arrogant.
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(Quote) please check below What's your proposal? You haven't actually provided any constructive feedback here Are you serious? ** 1.That's OK. Whatever the final result is,I still have to say:What you did is not good.You can set a deadline, requi…
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(Quote) I still haven't heard from you on how much you paid for yours I don't think, or when you made the purchase from the scalper, would you like to share that information? I bought this in 9.14,and paid for it 15 dollars approximately. And let …
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(Quote) About the account selling I have nothing to say,I confirm this behavior is not good.But you also mentioned that the transfer may last months because the poor support.To some degree this have caused the fact that so many guys choose to purcha…
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The real scalpers should have multiple accounts and purchase servers and sold them frequently. That is what I think scalpers to be like.
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(Quote) And there is one thing,how do you judge whether a man is your customer or just scalper?I am definitely not a scalper,you can check my account info.If some customers like me buy your server in need,but one day he doesn't need it any more so h…
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(Quote) Let me explain it more clearly. First,When you release such plan with discount( Tokyo) I didn't know that and I am quite not believe you because you already have a lot of complains about your service in LET. Second, one day I found I need a …
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(Quote) of course I know your point.I give my advice and I also accept the suspension.But once again, please inform your customers( whether he is legal or illegal) before you take any actions.,especially in this industry.
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(Quote) why you guys can't get my point.I have said,you can suspend my service because I didn't pay you directly,but please inform me before suspension.This should be the professional action
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(Quote) No.I mean someone just pay for renewal and get suspended.
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(Quote) Frankly I didn't pay you directly,no renewal and no adding funds.But I know someone dose. Meanwhile I am not a scalper, next renewal I will pay for it.And I must emphasize again,I am here not require you to give my service back.I am here be…
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(Quote) I know.This is not a big deal.But suspend service without early alert is not good.We may not legal customers,but we we paid him by renewal or by adding funds etc.
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(Quote) No.He is suspending the current user of the account.
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Some suggestions for prevent scalpers: 1. Prohibit modifying emails or modify email by tickets. 2. Associate account with PayPal / credit card to ensure one customer one account. 3. Add transfer service with fee
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(Quote) Unfortunately He can't speak English at all.
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(Quote) You just suspended my service and then send me an email tell me that your service has been suspended,no more details only one word:Account not in good standing.Why not send me alerts before you take actions?Why not give customer some time to…
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(Quote) Yep.But he didn't.
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(Quote) What's your proposal? You haven't actually provided any constructive feedback here Are you serious? * That's OK. Whatever the final result is,I still have to say:What you did is not good.You can set a deadline, require people provide more …
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(Quote) It's so bad that people go out of their way and pay extra to scalpers to have it. yes. It's right.And only customers hurt here.But Just let it go. Everyone should have a lesson.
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(Quote) Yes.What you said also applies to yourself.Bad support, long downtime，terrible techniques.And don't forget migrations lasting up to one year.You should go back to LET to see those complains about your service.
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(Quote) Why are you so arrogant? Listen,I don't require you delete my account,just suspend my account forever.And there's no need to reply my ticket. Everything is done here.
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(Quote) you seem to be highly interested in just getting unsuspended. No.I am here not for getting my service back.And actually I already decided to give it up.You think you are right, that's OK. I don't want to argue that.And Please delete my Virm…
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(Quote) Frankly I don't want provide much private info but I will provide my proof for the first time payment.
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(Quote) this is my APPEAL: SUSPENSION APPEAL FORM Suspension Reason: Account not in good standing What were you running on your service? I just ran a tiny service which can notify me when there are something update in my telegram. Have you review…
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(Quote) Wait.Why do you think I violate Virmach's TOS? I can prove that I didn't violate any tos here. Actually I didn't complain about this cleanup,waht I complain is his unprofessional behaviors.
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(Quote) One more thing,plz modified your SUSPENSION APPEAL FORM template. Current template you just require customers answer questions While most questions have nothing to do with this cleanup.If you need customers provide more personal infos to pro…
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(Quote) I already submitted a ticket.But I am pretty sure that you must know how slow is when Virmach deal with tickets.I may wait one month until I get my service back.I can do nothing but only wait during this period.
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(Quote) Set a deadline and require people provide more details wouldn't have any bad effect on this cleanup but it can show a company how value their customers first. While what Virmach did here is unprofessional.
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(Quote) That's OK. Whatever the final result is,I still have to say:What you did is not good.You can set a deadline, require people provide more details to prove that they didn't violate your TOS.And then take actions.But you didn't, while suspended…
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(Quote) Thanks for your reply sir.But may I ask you why not give us alerts before you suspend our services.We even have no time to back up our data. Although I know you want to strike some guys who violate your TOS,but It's not a good way to suspend…
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(Quote) Could you give me more details about why you suspend my Service? Thanks.
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@VirMach Sir.Sorry to bother you but I have found that my server which locates in Japan has been suspended.And the reason is " Account not in good standing".I am quite surprised and I didn't violate any your tos items.And most importantly …