NameCrane is looking to hire new operators!
Hello everyone,
We're looking to hire 3 - 5 support techs to cover us ~24 hours, freeing Mike up to work on things like, I dunno, domains, as well as allow me to focus on development/product improvements.
Support tickets will be focused entirely on shared/reseller users. CraneMail related tickets will be handled by Mike & myself for the time being.
The perfect candidate:
- Deep experience with cPanel and Directadmin.
- Experience with Plesk would be nice if we ever decide to offer Windows based hosting (unlikely, but who knows)
- Good troubleshooting, debugging, and general problem solving skills. I need someone that can work at a problem, even if it means looking for ideas on stackoverflow.
- A good grasp of the english language. Other languages such as Spanish, Portuguese, & Chinese, would be a huge positive but not required.
- Strong experience with Linux is a must. Windows is a nice plus as well.
- Some understanding of networking (pings, MTR's, traceroutes, etc)
- Looking for long term, full time employment. Must work exclusively with us, or this must be your primary position and other positions don't conflict (can't work for other shared web hosts/email hosting companies)
- An autistics fascination with trains, but with cranes, is icing on the cake
Priority will be given to applicants who can cover PST (GMT -7) evening/overnight hours. ChatGPT replies to any tickets will be grounds for dismissal. No dispute.
You will be evaluated long term based on helpfulness and solved tickets, not the fastest response times just to bump the ticket.
Please PM me here, or email me at [email protected], with your resumes or just to talk things over.
Wage & perks to be negotiated in private.
Francisco
Comments
Wow. Working with NameCrane would so great. I have always had a fascination with trains, and have at times operated cranes.
Too bad I am probably totally unqualified to do cPanel/Direct Admin/Plesk support. Just goes to show that life choices matter.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
Woo, I would put my hat in the ring but I'm sure there's other folks with less conflicts and more experience with cPanel and Direct Admin. Good luck mate!
Nice. Too bad I don't feel qualified for the position because of the Plex and networking part.
Y como dice Celia, my English is not very good looking.
Good luck!
I suppose you haven't heard about Celia Cruz
Plesk isn't a requirement. Networking can be taught, but cpanel/DA/linux are basically mandatory.
Francisco
This looks like a neat position. I'm probably not in a position to throw my hat in to the ring due to other work commitments - but I bet this sort of work would be theraputic. The 20% of my day I spend dealing with this sort of stuff is usually my favourite.
If you ever wanted a locum/on-call person, someone who can write some code on top of this or someone who already spends an unfortunate amount of their life dealing with Windows hosting environments (fortunately in SaaS!) - make it known and I'd definitely be in touch
All the best with your search!
What about operating both?