NatVPS Migration to KVM Platfrom

JonyBee · October 6

received an email from NatVPS about 3 days ago:

Embracing KVM: A Leap Forward for Your Hosting Experience!

We're thrilled to announce that we're transitioning our hosting platform from OpenVZ-7 to KVM virtualization. This significant upgrade will bring a host of benefits to your hosting experience.

The reason for this migration is not only the numerous benefits of KVM virtualization but also the fact that OpenVZ-7 is no longer maintained and is practically an End-Of-Life platform. As you probably have experienced, we have had numerous issues with OpenVZ virtualization platform which include but not limited to: frequent VM corruption, IPv6 connectivity issues, broken server rebuilds, limited client side controls, ... . Migration to KVM virtualization will provide a stable platform that not only resolves the aforementioned issues but also in conjunction with much more modern VirtFusion control panel, provides a feature-rich interface that provides access to a plethora of features including superior performance due to direct hardware access and minimal overhead, much more secure servers because of isolated kernels, complete server monitoring and statistics interface, domain/port forwarding, IPv6 address management, hostname control, ... .


As part of this migration process, a number of changes will be applied:

• All the current OpenVZ-7 services will be transitioned to KVM virtualization.
• All the clients with 128MB RAM services will be migrated to 256MB RAM service for free.
• Some locations will need to be discontinued because of feasibility concerns as KVM virtualization takes much more resources. These locations include: South Africa, Chile, Hong Kong, Poland, and Switzerland. The active services in these locations will be recreated on one of our other locations.
• Los Angeles & New York will be consolidated to a single location within US for feasibility.
• Clients will get at least 10 days to move their data or make backups of them.


Estimated start date for KVM plans implementation: 4th October 2024
Estimated finish date: 20th November 2024

We're committed to providing you with the best possible hosting experience, and this transition to KVM is a major step in that direction. More details and exact schedule for each location will be communicated later on.

Best regards,

what a pity thing is HongKong will no longer exist.

bliss · October 6

I've been one of Web Horizon's customers since 2021 and very satisfied with the service. NAT VPS in most locations like Japan, Canada are extremely stable ( > 99% uptime). In the meantime many providers discontinued their products or even businesses, but Web Horizon at least survived or even expanded.
There were some problems as the email mentioned, but @Abdullah swiftly responded to my tickets, effectively solved some, as for those needed extra efforts he explained clearly and recorded carefully.

Wish Web Horizon continue to flourish.

JonyBee · October 6

@bliss said:
I've been one of Web Horizon's customers since 2021 and very satisfied with the service. NAT VPS in most locations like Japan, Canada are extremely stable ( > 99% uptime). In the meantime many providers discontinued their products or even businesses, but Web Horizon at least survived or even expanded.
There were some problems as the email mentioned, but @Abdullah swiftly responded to my tickets, effectively solved some, as for those needed extra efforts he explained clearly and recorded carefully.

Wish Web Horizon continue to flourish.

it is correct.I have 7~8 tiny servers with NatVPS and three of them are HongKong Servers.these servers are very decent with rare low prices.it seems that the upstream in HongKong is Hosthatch.I don't know whether it is possible to keep these servers @Abdullah ,but upgrade to KVM is a huge leap definitely.

AK_KWH · October 6

its been almost a year i m offering similar offers but Upgrade to KVM its a big challange for every provider on Lowend with 3-4$/Year price @Abdullah you did your best mate

Ayyub · October 23

Update on Migration:

France KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of France KVM service(s).

KVM services for other locations will become online in coming days.

TigersWay · October 30

I've been one of many @Abdullah / Web Horizon / NatVPS's customers for many years and enjoying all my services.

I'm just starting to play with that new KVM in France and I'm facing a box with 205M as memory and no swap: strange and kinda difficult to install anything. Anyone else in the same situation?

Abdullah · October 30

@TigersWay said:
I've been one of many @Abdullah / Web Horizon / NatVPS's customers for many years and enjoying all my services.

I'm just starting to play with that new KVM in France and I'm facing a box with 205M as memory and no swap: strange and kinda difficult to install anything. Anyone else in the same situation?

Since KVM servers run with an independent kernel, they use up resources directly from your allocation. I’m looking into ways to improve things, and there’s a chance I could bump the minimum RAM to 512MB for everyone in EU locations, depending on how feasible it is.

If we go ahead with this, we might need to adjust the pricing for promotional accounts to bring them closer to the standard rate, around $7 per year.

Is anyone else in a similar situation? I’d love to hear more feedback to help make things better for everyone.

bliss · October 30

@TigersWay said: I'm facing a box with 205M as memory and no swap: strange and kinda difficult to install anything.

No, it's not strange. You should check assigned memory size with

$ sudo dmidecode --type memory

As for the "205M", @Abdullah has explained well.

@Abdullah said: around $7 per year.

I know this is a difficult decision, is that compulsory or a proposal to be discussed?

I had run qb, cloudflared, and darkhttpd on a KVM VPS with 256 MB memory, archlinux OS stably, the only problem is all user programs must be stopped when locale-gen. If switch to Alpine Linux, more programs could be run.

So I think paid upgrade of memory should be optional, accordingly you should limit or lower the resources quota used by those who refuse upgrade to prevent swap abuse. For example stop the VPS if load is more than 0.5 for a few hours.

TigersWay · October 31

@Abdullah I believe I somehow understand the memory logic and I should have no trouble running the set of little app I usually need on these kind of endpoint.
But it seems - once again I'm far from a knowledgeable guy - that I can't find a way to run an ISO install as your "minimal" debian templates are not my "cup of tea".

I'm not against an increase of the price, but for a box which is basically only my own wireguard vpn, I will have to check

But don't misunderstand me, as much as I could say my new box is quite fast and responsive!

bliss · November 20

@Ayyub said: KVM services for other locations will become online in coming days.

Any plans about other locations? The migration email said the estimated end date is 20th November (today), but nothing happened. Not in a hurry though.

nightcat · November 20

Any news for SG location

Abdullah · November 20

@nightcat said:
Any news for SG location

We are waiting for additional capacity in Singapore & Japan before proceeding there.

All resources are completely occupied atm.

Ayyub · November 22

Update on Migration:

Canada KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of Canada KVM service(s).

KVM services for other locations will become online in coming days.

Ayyub · November 23

Update on Migration:

Netherlands KVM services are ready and clients who have service(s) in that location, can now open a ticket and request for creation of Netherlands KVM service(s).

KVM services for other locations will become online in coming days.

sh97 · November 23

@Ayyub I have a vps in HK, which is going to be a discontinued location as per the email. Can I request a recreation in one of these new locations?

Ayyub · November 23

@sh97 said: I have a vps in HK, which is going to be a discontinued location as per the email. Can I request a recreation in one of these new locations?

We really appreciate it if you wait for the migration email that targets that location (Hong Kong).
That's because one the one hand Asian KVM locations are not fully functional yet and on the other hand we don't want to put too much pressure on nodes for providing alternative to discontinued locations.

sh97 · November 23

@Ayyub said:

@sh97 said: I have a vps in HK, which is going to be a discontinued location as per the email. Can I request a recreation in one of these new locations?

We really appreciate it if you wait for the migration email that targets that location (Hong Kong).
That's because one the one hand Asian KVM locations are not fully functional yet and on the other hand we don't want to put too much pressure on nodes for providing alternative to discontinued locations.

Gotcha - thanks for the clarification.
Will wait it out.

bliss · November 23

@Ayyub Thanks for upgrading to KVM platform.

You made a wise decision not to provide an arch Linux template for installation. I can confirm that arch Linux is barely usable with only 256MB of memory, except for idling. Therefore, I've decided to switch to alpine Linux, which is much smaller.

I think disk I/O and CPU usage should be closely monitored or throttled due to the low memory. Otherwise, when some users make a high load (probably unintentionally), it could affect everyone on the host.

Anyway, I really appreciate your efforts. By the way, has anyone tested IPv6? It seems not working out of the box. Thank you!

JonyBee · November 23

oh,I have paid the bills recently,including Japan,Singapore and hk,what if these locations wouldn't be continued?Do I need request refund?

NatVPS Migration to KVM Platfrom

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