I just got scammed over $80 at Zumiv.com

tiendungdevtiendungdev
in Help

I saw that this VPS service has a datacenter in Singapore and I signed up for a 1-month trial for $1 but after payment I was deducted $80.

https://www.zumiv.com/

Then my account was blocked and the ticket creation was deleted

Miserable, a huge amount of money for a poor country like mine (Vietnam).

https://imgur.com/KjkuPHC

https://imgur.com/nxjDZP1

https://imgur.com/U7ZJaHJ

https://imgur.com/rYQBNCZ

https://imgur.com/zFNLzob

https://prnt.sc/ymVpbzTfV8Kr

https://prnt.sc/ReA9dGz_bfxS

https://prnt.sc/jLvADH6XIcRm

Is there any way to get my money back?

Thanks

Comments

  • f4netf4net Hosting Provider

    I would recommend you to reach out to your bank or credit card company and discuss the current situation with them. They can help dispute unauthorized charges.

    Thanked by (2)Talistech yoursunny

    F4 Networks | Reliable BGP enabled Colocation, Dedicated & VPS

  • totototototo

    I saw the same post on OGF. You won't get better advice than this even if you multi-post.

    Thanked by (2)bdl Aractus
  • tiendungdevtiendungdev

    @f4net said:
    I would recommend you to reach out to your bank or credit card company and discuss the current situation with them. They can help dispute unauthorized charges.

    Thank you for contacting the bank, hopefully everything will be resolved soon.

  • tiendungdevtiendungdev

    @tototo said:
    I saw the same post on OGF. You won't get better advice than this even if you multi-post.

    I post in many places so that those who follow can know about this service and stay away. Do you understand?

  • TheDPTheDP OG

    The entire website is fake.

    Copied from a number of other hosting companies' websites.

    Just reach out to your bank.

    Thanked by (2)tiendungdev Janevski
  • totototototo

    @tiendungdev said:

    @tototo said:
    I saw the same post on OGF. You won't get better advice than this even if you multi-post.

    I post in many places so that those who follow can know about this service and stay away. Do you understand?

    Sorry, I meant to quote and mention this.

    Is there any way to get my money back?

    Either way, hope you get money back.

    Thanked by (1)tiendungdev
  • yusrayusra

    @tiendungdev said: Is there any way to get my money back?

    You can refer to your bank and mention the details of the actual invoice. If their deduction is not proportionate to the actual invoice, you have a lead there.

    Thanked by (1)tiendungdev
  • tiendungdevtiendungdev

    @yusra said:

    @tiendungdev said: Is there any way to get my money back?

    You can refer to your bank and mention the details of the actual invoice. If their deduction is not proportionate to the actual invoice, you have a lead there.

    Today I went to the bank and reported the incident but it seemed the bank was very unprofessional.

    They told me to go home and wait

  • bdlbdl OG

    Go home and wait

  • EncodersEncoders

    @tiendungdev said: Today I went to the bank and reported the incident but it seemed the bank was very unprofessional.

    welp it seems time to seek better bank too. are you paying with debit or credit card?

    Fuck this 24/7 internet spew of trivia and celebrity bullshit.

  • tiendungdevtiendungdev

    @Encoders said:

    @tiendungdev said: Today I went to the bank and reported the incident but it seemed the bank was very unprofessional.

    welp it seems time to seek better bank too. are you paying with debit or credit card?

    I use a visa card from the Vietnamese state bank, but they are very bad

  • huginnhuginn

    @tiendungdev said:

    @Encoders said:

    @tiendungdev said: Today I went to the bank and reported the incident but it seemed the bank was very unprofessional.

    welp it seems time to seek better bank too. are you paying with debit or credit card?

    I use a visa card from the Vietnamese state bank, but they are very bad

    LoL, It's your mistake, don't blame others.

  • tiendungdevtiendungdev
    edited October 2023

    @huginn said:

    @tiendungdev said:

    @Encoders said:

    @tiendungdev said: Today I went to the bank and reported the incident but it seemed the bank was very unprofessional.

    welp it seems time to seek better bank too. are you paying with debit or credit card?

    I use a visa card from the Vietnamese state bank, but they are very bad

    LoL, It's your mistake, don't blame others.

    The incident happened because of me, but if the bank solves the problem, if the customer encounters it, see how they do it, don't think so stupidly.

  • ZuckZwingZuckZwing

    You are SOL if you are using a debit card. And I don't know how Vietnamese banks work but I doubt that they offer chargeback, even when you are using a credit card.

    If they are a scam like @TheDP said then I would be worried about your payment details getting stolen as well.

    Thanked by (1)tiendungdev
  • ZuckZwingZuckZwing

    By the way from where you find this provider?

  • tiendungdevtiendungdev

    @ZuckZwing said:
    By the way from where you find this provider?

    I have informed the bank to cancel the card and issue a new card.

    I found them from Google search.

  • kainjinezkainjinez

    I always prefer using PayPal so I can end the subscription anytime from PayPal panel, also can open a dispute without asking the bank.
    If not, I will use a credit card instead of a debit card. If you pay with bank money instead of your debit money, it will be easier to get everything back.

  • yoursunnyyoursunny OG

    @ZuckZwing said:
    You are SOL if you are using a debit card.

    Unauthorized charges on a debit card can be disputed, but cardholder could lose some of the money (up to $50 in USA).
    The lost money can only be recovered visa lawsuit.

    And I don't know how Vietnamese banks work but I doubt that they offer chargeback, even when you are using a credit card.

    Offering chargeback is a requirement of issuing Visa credit cards.

    Accepting submissions for IPv6 less than /64 Hall of Incompetence.

  • ZuckZwingZuckZwing

    @yoursunny said:
    Offering chargeback is a requirement of issuing Visa credit cards.

    Oh I was not aware of this. I have always assumed it's a US-specific things.

  • kainjinezkainjinez

    @ZuckZwing said:

    @yoursunny said:
    Offering chargeback is a requirement of issuing Visa credit cards.

    Oh I was not aware of this. I have always assumed it's a US-specific things.

    My friend got unauthorized charge about $1k and can get the money back by using chargeback. Ofc she still need to pay before the due but issuer add credit after few months.

  • ZuckZwingZuckZwing

    @kainjinez said:
    My friend got unauthorized charge about $1k and can get the money back by using chargeback. Ofc she still need to pay before the due but issuer add credit after few months.

    Which country/bank may I ask?

  • kainjinezkainjinez

    @ZuckZwing said:

    @kainjinez said:
    My friend got unauthorized charge about $1k and can get the money back by using chargeback. Ofc she still need to pay before the due but issuer add credit after few months.

    Which country/bank may I ask?

    Vietnam same as OP but not sure what bank.

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