The way flash sales work and specials, we have to basically let it bypass some normal anti-fraud stuff or else we'd have thousands of manual review and pending tickets. This doesn't mean it's a free for all to just break our terms of service just because we didn't stop you at the beginning.
Since enough multiple account people are here, if you're reading this, stop it, it won't end well for you. The numbers are getting ridiculous now especially with $0.25 and new pricing formula, more work for me, more grief for you or who you sell it to.
@VirMach said: Yes, just make a priority ticket and mention you want to be billed for priority/premium support
unable to even submit a priority ticket, added $20 to my account just then, I can post the original ticket if you wish
Oh in that case it just means we don't want to sell you anything really and you've already spammed us or did something else but you can give me the ticket ID so I can see why you were flagged as such.
@Daevien said: @virmach SEAZ002 / 47.87.193.* is borked for routing btw, some of us ran into that earlier. I've got a ticket in about it already thats supposed to be boosted up to tech, so if latest deal in Sea is on that too, will be some more incoming people.
I already saw this earlier and added it to list after bringing other nodes up. It seems like routing just randomly breaks with certain providers and it's definitely getting annoying.
@VirMach said: Oh in that case it just means we don't want to sell you anything really and you've already spammed us or did something else but you can give me the ticket ID so I can see why you were flagged as such.
I have bought 13 services from you this sale, I honestly do not understand why my account was flagged. #193284
@Daevien said: @virmach SEAZ002 / 47.87.193.* is borked for routing btw, some of us ran into that earlier. I've got a ticket in about it already thats supposed to be boosted up to tech, so if latest deal in Sea is on that too, will be some more incoming people.
Oh btw, my lost chicken at SEAZ002 mysteriously used 382.89 KB, may be ARP query?
@VirMach said: Oh in that case it just means we don't want to sell you anything really and you've already spammed us or did something else but you can give me the ticket ID so I can see why you were flagged as such.
I have bought 13 services from you this sale, I honestly do not understand why my account was flagged. #193284
"Multiple tickets during high volume of tickets"
Looks like it might have been two tickets created, one asking about migration, one asking about IP in relation to migration. Maybe one of them was just sitting there for a while though and then another got created by us and you replied to it without closing the first one, I'll take the flag off your account since this one was relatively harmless and unintended. We were probably just getting so many of these carelessly created that it got bundled with those and it's not as bad as most of the other cases.
@VirMach said: Multiple tickets during high volume of tickets
I created that ticket because I had multiple IP addresses on some of my systems that were not part of the plan and I wished to return them,
but thank you very much for taking the time and processing the ticket
Yeah understood, you had good intentions. My bad on flagging you in the first place but it's a relatively harmless version of a flag, we have like many different flags and you had the lowest one that just disables requests and priority tickets. I could see how that's still obviously a negative and I apologize.
I can't believe that a online vps has been lost for more than 24 hours,even more than one month.it`s ridiculous.
If you want buy virmach,I suggest you stay away！
@VirMach
Hi there, I create 3 orders between 12/24/2022 and 12/25/2022, and added fund on 12/25/2022, then the invoices are paid. Few days later, I find that two of orders was cancelled, and no new order could be make. I tried to submit a ticket but failed, could you pls take a look on my feedback in ticket 420214 and help me out?
edit: no ticket was submitted, I just find the problem and replied on an elder ticket that automatically created by system.
@HuangxinYuan said:
Please reply my Ticket #503398 , my VPS has suspended for 3 months.
I'll let low end support decide if you should be unsuspended.
Full port speed out (126MB/s) for long period of time, Deluge, seedbox/torrenting outbound mostly until he almost ran out of BW.
Caused high I/O and network degradation and affected other customers.
@VirMach
My Los Angeles server has been pending for over a week now.
Should I create a ticket for it? Or should I keep waiting? Will it eventually be created?
This is the only flash sale server I've purchased this year, so I'm in a bit of a hurry, and I can only apologize if I'm bothering you guys.
@Caxen said: @VirMach
My Los Angeles server has been pending for over a week now.
Should I create a ticket for it? Or should I keep waiting? Will it eventually be created?
This is the only flash sale server I've purchased this year, so I'm in a bit of a hurry, and I can only apologize if I'm bothering you guys.
Ticket = high chance of cancel/refund and closure of ticket. We already have it in our queue.
@HuangxinYuan said:
Please reply my Ticket #503398 , my VPS has suspended for 3 months.
I'll let low end support decide if you should be unsuspended.
Full port speed out (126MB/s) for long period of time, Deluge, seedbox/torrenting outbound mostly until he almost ran out of BW.
Caused high I/O and network degradation and affected other customers.
Unsuspend yay or nay?
Edit: oh and multiple accounts.
So he used it for torrent and consumed all the bandwidth in 3 days?
Comments
The way flash sales work and specials, we have to basically let it bypass some normal anti-fraud stuff or else we'd have thousands of manual review and pending tickets. This doesn't mean it's a free for all to just break our terms of service just because we didn't stop you at the beginning.
Since enough multiple account people are here, if you're reading this, stop it, it won't end well for you. The numbers are getting ridiculous now especially with $0.25 and new pricing formula, more work for me, more grief for you or who you sell it to.
Oh in that case it just means we don't want to sell you anything really and you've already spammed us or did something else but you can give me the ticket ID so I can see why you were flagged as such.
I already saw this earlier and added it to list after bringing other nodes up. It seems like routing just randomly breaks with certain providers and it's definitely getting annoying.
I have bought 13 services from you this sale, I honestly do not understand why my account was flagged. #193284
Oh btw, my lost chicken at SEAZ002 mysteriously used 382.89 KB, may be ARP query?
Ontario Dildo Inspector
He is not still alive, just like your EXT4 account he has been retired. I left him one account only same as you.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
"Multiple tickets during high volume of tickets"
Looks like it might have been two tickets created, one asking about migration, one asking about IP in relation to migration. Maybe one of them was just sitting there for a while though and then another got created by us and you replied to it without closing the first one, I'll take the flag off your account since this one was relatively harmless and unintended. We were probably just getting so many of these carelessly created that it got bundled with those and it's not as bad as most of the other cases.
I created that ticket because I had multiple IP addresses on some of my systems that were not part of the plan and I wished to return them,
but thank you very much for taking the time and processing the ticket
Yeah understood, you had good intentions. My bad on flagging you in the first place but it's a relatively harmless version of a flag, we have like many different flags and you had the lowest one that just disables requests and priority tickets. I could see how that's still obviously a negative and I apologize.
@VirMach ,
I was locked to join the party. I have sent you a DM, when you have time, please help to have a look at it.
No harm done in the end, and we still have a standing relationship, and I hope it continues
Not again!
Aww crap! Woke up and bought two more VPS (SEA/PHX circa $7).
Flash page closed (, at least until BF).
Virbot yer a b'stard!
Now I REALLY am skint.
It wisnae me! A big boy done it and ran away.
NVMe2G for life! until death (the end is nigh)
@dgc1980
So many offers! So little (time) money!
Stop the planet! I want to get off!
I am Australian, the flag is like....
I can't believe that a online vps has been lost for more than 24 hours,even more than one month.it`s ridiculous.
If you want buy virmach,I suggest you stay away！
Haven't noticed so far, I thought you are AlwaysStink
Ontario Dildo Inspector
Please reply my Ticket #503398 , my VPS has suspended for 3 months.
someone get VirBot a panadeine forte
@VirMach
Hi there, I create 3 orders between 12/24/2022 and 12/25/2022, and added fund on 12/25/2022, then the invoices are paid. Few days later, I find that two of orders was cancelled, and no new order could be make. I tried to submit a ticket but failed, could you pls take a look on my feedback in ticket 420214 and help me out?
edit: no ticket was submitted, I just find the problem and replied on an elder ticket that automatically created by system.
Ah, I notice there is no "Problematic Customer Price Increase" in this thread
hard to increaese the price of suspended/cancelled services.
LIMITED OFFER
$22.38 /yr
KVM – 1 GIGABIT
4741MB DDR4 RAM
3 vCORE (RYZEN 3.4GHz+)
50GB SSD (NVMe)
5120GB MONTHLY DATA
ATLANTA, GA LOCATION
1 DEDICATED IPv4
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
I'll let low end support decide if you should be unsuspended.
Unsuspend yay or nay?
Edit: oh and multiple accounts.
nay
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
@VirMach
My Los Angeles server has been pending for over a week now.
Should I create a ticket for it? Or should I keep waiting? Will it eventually be created?
This is the only flash sale server I've purchased this year, so I'm in a bit of a hurry, and I can only apologize if I'm bothering you guys.
from google translate
Ticket = high chance of cancel/refund and closure of ticket. We already have it in our queue.
So he used it for torrent and consumed all the bandwidth in 3 days?
Stop the planet! I want to get off!
This +1
Yo love thy neighbor, if he could write an philosophical paper to retort the suspension, I will vote yay
Ontario Dildo Inspector